Hotel Policy

When we carry out our activities, we use our resources efficiently and sparingly, and we evaluate our wastes with the principle of “respect for nature” in order not to harm the environment.

We carry out our work by prioritizing our employees' social, cultural, and fundamental rights and freedoms, universal health and safety rights without discriminating on the issues of religion, language, race, gender, sexual preference, and physical competencies.

We create and support the necessary policy for the protection of children’s rights, preventing exploitation. We believe that we will contribute to the sustainability of tourism by acting in cooperation with the local administration and taking part in solving social problems.

We aim to satisfy our guests and create a safe working environment for our employees and those who work with us. We attach importance to the education and development of our staff, we constantly evaluate our service, thus we discover our areas of improvement, and we see this as an opportunity on our journey to becoming a “Strong and Reliable Hotel Brand”.

We operate our system in accordance with the requirements of quality management systems and the laws, fulfil our commitments, and aim for continuous improvement.

We believe that the way to contribute to the region where we operate our facility is; to be a part of economic growth with the quality service we provide, to create tourist income, and to provide benefits through job employment by adding value to the local people and tourism with the principle of environmentally friendly business.

“With an understanding that represents our country in the best way, that our staff and suppliers will always want to work with, that sets continuous improvement as its goal”, I commit that I will adopt this policy with all my team and carry out our work within this framework and that I will provide the necessary determination and support.

GENERAL MANAGER

In this context Our Priorities and Responsibilities are;

SOCIAL

To pay attention to the sustainability, environmental friendliness, safety, durability, and high quality of our products and services while developing them
To produce “Safe Food”, to reduce wastes and prevent waste, to ensure the efficient use of resources and their sustainability when we do our business.

Human Rights

To respect the “Universal Human Rights”, to support these rights and to take responsibility for preventing violations by prioritizing the social, cultural, basic rights and freedoms, universal health and safety rights of individuals without discrimination on the basis of religion, language, race, gender, sexual preference, physical abilities
To raise awareness against all forms of violence, including domestic violence,
To adopt the elimination of Gender Discrimination as a Basic Human Right in all our activities towards all our employees and guests and to act in accordance with gender equality,

Children’s Rights

We respect children’s rights and take the necessary measures to protect children from all forms of exploitation.
We provide training to our staff on child protection.
We support all kinds of organizations and activities related to child protection in our environment.
We ensure that all suspicious actions involving children are reported to local authorities and relevant organizations.
We participate in activities that increase social awareness and sensitivity for the prevention of violence against children in cooperation with all stakeholders serving children.

Occupational Health and Safety

To carry out the health checks and training of our employees regularly within the scope of Occupational Health and Safety and to provide a safe working environment by identifying risks in advance and taking precautions,

Way of Doing Business Beyond Legal Regulations

To adopt a way of doing business beyond full compliance with legal regulations,
To accept the principles of transparency, fairness, responsibility, and accountability in corporate governance,

Information Security

To protect the confidentiality, integrity, and availability of information and to increase the awareness of our stakeholders on information security,
To pay attention to the Protection of Personal Data

Employee Rights

To acknowledge that equal opportunity is one of the foundations of social sustainability
To ensure equal and effective participation of women in working life and to increase women’s employment
To support the elimination of forced and compulsory labor and child labor
To recognize and respect all fundamental rights of our employees arising from constitutional and international agreements, such as organization, unionization and collective bargaining
To ensure that there is no discrimination in recruitment and placement
To show a responsible attitude towards our employees in ensuring work-life balance

Relations with Stakeholders and Society

To communicate with our stakeholders in a transparent, participatory and trust-based manner in all our activities
To proactively manage our social, environmental, and economic impacts with our stakeholders
To support and promote the sustainability approach
To get the opinion of the community in the region where the activities are carried out
Not to exhibit or buy and sell historical and archaeological products except in cases permitted by law

ENVIRONMENTAL

Efficient use of natural resources and less waste,
Reducing water consumption,
To carry out activities in accordance with the principle of reducing wastes at source,
To manage the generated wastes with the principle of zero storage in nature and to create economic value by reusing and recovering them,
To work in harmony with the principle of not polluting instead of cleaning in our activities,
To fight against global climate change,
To reduce the emission of all greenhouse gases, especially carbon dioxide, from our activities,
To use renewable and efficient energy
To reduce our environmental impacts by controlling them with our environmental management system,
To act in accordance with Water Security criteria, to reduce per capita water consumption, to ensure that wastewater is sent to the Wastewater line in a harmless way to our environment by performing regular water analyses and routine checks in our facilities
To reduce Carbon Emission and Greenhouse Gas Emission by using renewable energy sources in all our activities and new investments in our facilities,
To prioritize Local and Native Products in all activities of our facilities, to contribute to the healthy growth of the National and Global economy,
To contribute to the development of the local economy, to always support local employment and local suppliers,
To introduce the Natural and Cultural Heritage and Works of the region to all our guests,
To introduce our country and traditions to our guests with our Local Products and Theme Nights,
To carry out activities that will have a positive impact on the quality of life of the local people and to protect the local texture,
To closely follow scientific and technological developments and to make adaptation a principle,
To draw attention to Natural Disasters that increase due to Climate Change and to raise awareness of our employees and guests against disasters with our trainings and drills,

Respect for Biodiversity

To take into account biodiversity and ecosystem issues when creating our environmental strategies and designing our activities
To protect the ecological system in the terrestrial areas of our facilities, to monitor invasive species and to ensure the protection and sustainability of natural life in our environment,

ECONOMIC

To always keep the principle of “Equal Workload, Equal Pay” among our employees,
To produce and distribute higher economic value
To create a competitive advantage and ensure sustainable profitability in our value chain, based on continuous improvement and development
To ensure that our suppliers comply with basic human rights, equal opportunity and our business ethics principles
To work with suppliers who comply with all legal regulations, including safe working environment, working hours and remuneration